Catalog Specialist, Retail Operations and Initiatives

Amazon

Cape Town, ZA
On-site
Strong analytical skills
Process adherence to sops
Customer feedback gathering
Amazon is seeking a Catalog Specialist for its Retail Operations and Initiatives team in Cape Town, ZA. The role involves collaborating with various teams to enhance processes, ensuring high accuracy in tasks, and analyzing data to identify trends and improve operations

Job Summary

  • The role requires working closely with category teams and internal service providers to identify and resolve process gaps.
  • Candidates will be responsible for analyzing data to identify new trends and translating customer escalation patterns into improved guidelines.
  • Success in this position demands a customer-obsessed attitude combined with the ability to follow pre-defined processes with high accuracy.

Matching Summary

Match Score: 85

Amazon is seeking a Catalog Specialist for its Retail Operations and Initiatives team in Cape Town, ZA. The role involves collaborating with various teams to enhance processes, ensuring high accuracy in tasks, and analyzing data to identify trends and improve operations.

Skills & Requirements

Must-have

  • Strong analytical skills
  • Process adherence to SOPs
  • Customer feedback gathering
  • Data trend identification
  • Operational goal execution

Nice-to-have

  • Entrepreneurial leadership mindset
  • Strategic yet execution focused
  • Passion for e-commerce
  • Flexible work approach
  • Smart problem solving

Key Requirements

  • Experience in operational roles
  • Ability to escalate deviations
  • Strong work ethic

Work Rights

Not specified

Tailored Resume

Cover Letter