Service Advisor

Toyota of Gallatin

Gallatin, TN, United States
Competitive pyy; not specified; medical, dental + ...
On-site
Customer communication
Service estimates
Repair order processing
Toyota of Gallatin is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer communication and satisfaction. The ideal candidate will have previous experience in a similar role and a basic mechanical understanding of automobiles

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 80

Toyota of Gallatin is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer communication and satisfaction. The ideal candidate will have previous experience in a similar role and a basic mechanical understanding of automobiles.

Salary

Competitive pay; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • customer communication
  • service estimates
  • repair order processing
  • warranty administration

Nice-to-have

  • team player
  • exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter