Customer relationship management (crm) system usage
Timely quotations and accurate sales orders
Coordinating product deliveries
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
The role involves supporting sales associates by determining the best products and solutions, ensuring personalized customer service, and coordinating deliveries.
Ferguson offers a holistic benefits plan supporting mental, physical, and financial well-being including health coverage, paid parental leave, associate discounts, and community involvement opportunities.
Matching Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
Salary
Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and more
Skills & Requirements
Must-have
Customer relationship management (CRM) system usage
Timely quotations and accurate sales orders
Coordinating product deliveries
Responding quickly to customer needs
Microsoft Office digital literacy
Nice-to-have
Experience in plumbing or HVAC trades
Ability to upsell products
Highly motivated customer service mentality
Ability to build customer relationships
Adaptability in fast-paced environment
Key Requirements
1-3 years sales or customer service experience preferred