Xfinity Retail Service Associate - Morton Grove, Il

Comcast

Morton Grove, IL, US
Base: $17.00; bonus/equity: eligible for bonus und...
Mobile device activation and setup
Customer service and troubleshooting
Operational store maintenance
The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees act as a go-to technical resource to handle mobile activations, education, troubleshooting, and escalations while maintaining a clean store environment.
  • Comcast offers best-in-class benefits including personalized tools to support employees physically, financially, and emotionally through big milestones.

Matching Summary

The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.00; Bonus/Equity: Eligible for bonus under applicable plan; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer service and troubleshooting
  • Operational store maintenance

Nice-to-have

  • Enthusiasm for technology
  • Team collaboration skills
  • Upselling accessories and add-ons

Key Requirements

  • High School Diploma or GED required
  • 0-2 years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter