Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes
Job Summary
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
Leverage cruise ship industry knowledge to participate in complex customer deals and navigate complex customer relationships to offer service and maintenance contracts on top of purchased products.
We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation.
Matching Summary
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
Salary
$142,896.00 USD per year
Skills & Requirements
Must-have
Manage field service operations
Customer satisfaction and communication
Marine elevator industry knowledge
Logistics management for technicians
Safety management for technicians and sites
Cost control for field operations
Nice-to-have
Collaborative, creative, and supportive work environment
Passion for safety, quality, and innovation
Commitment to sustainability and ethical business practices
Key Requirements
Bachelor's degree or equivalent experience
3 years in elevator or people movement industry
Experience with marine elevator diagrams
Experience with European elevator code requirements