Calculation, approval, and maintenance of credit limits
Thermo Fisher Scientific is seeking a Lead Credit & Collections Representative in Quezon City, Philippines. This role involves managing a complex portfolio of customer accounts, ensuring timely debt collection, and liaising with various stakeholders to resolve payment issues
Job Summary
The Lead Credit & Collections Representative will be responsible for the collection of debt on an allocated portfolio of customers, alongside the end-to-end credit management tasks.
Given the level of seniority associated with this position, the portfolio will have a significant level of complexity, and the individual will act as the primary point of contact within the team and will lead conference calls involving a diverse range of stakeholders.
The role would suit a candidate with excellent rapport building ability, strong verbal and written communication skills and the ability and passion to achieve critical metrics.
Matching Summary
Match Score: 85
Thermo Fisher Scientific is seeking a Lead Credit & Collections Representative in Quezon City, Philippines. This role involves managing a complex portfolio of customer accounts, ensuring timely debt collection, and liaising with various stakeholders to resolve payment issues.
Skills & Requirements
Must-have
Collection of debt on allocated portfolio
End-to-end credit management tasks
Calculation, approval, and maintenance of credit limits
Lead conference calls with diverse stakeholders
Proactively contact customers for timely payments
Update core systems with credit limits and hold status
Nice-to-have
Excellent rapport building ability
Passion to achieve critical metrics
Good understanding of process improvement methodology
Key Requirements
+3 years of work experience in Shared Service Centers
University or College degree
Proficiency in Microsoft Office software
Proven experience with at least one ERP (SAP, Oracle, JD Edwards, etc.)