Senior Technical Support Analyst

TSYS

Pune, India
Linux/unix systems administration
Oracle sql / pl-sql proficiency
Production support l2/l3 experience
Global Payments enables millions of people to move money daily using best-in-class payment technology and software solutions

Job Summary

  • Global Payments enables millions of people to move money daily using best-in-class payment technology and software solutions.
  • The role involves monitoring mission-critical production systems, troubleshooting issues, and collaborating with development teams to ensure stability and performance.
  • The company values passion for success and offers a dynamic team environment to impact the payments technology landscape of tomorrow.

Matching Summary

Global Payments enables millions of people to move money daily using best-in-class payment technology and software solutions.

Skills & Requirements

Must-have

  • Linux/Unix systems administration
  • Oracle SQL / PL-SQL proficiency
  • Production support L2/L3 experience
  • Shell scripting and programming
  • ITIL incident and change management
  • Monitoring and observability tools
  • Troubleshooting production incidents

Nice-to-have

  • Cloud platforms experience
  • Job schedulers knowledge
  • Networking concepts understanding
  • Microservices and containerization
  • Experience in regulated environments

Key Requirements

  • 6+ years production/application support
  • Bachelor’s degree or equivalent experience
  • Strong communication and documentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter