Patient Service Associate, General Surgery Clinic (2-year contract)*(9908) - Alexandra Hospital

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

Alexandra, Singapore
Not specified; likely onsite based on the nature of the role.
Friendly customer service delivery
Accurate patient registration and discharge
Appointment booking and cashiering
The National University Health System Pte. Ltd. is seeking a Patient Service Associate for its General Surgery Clinic at Alexandra Hospital, offering a 2-year contract with the possibility of extension. The role emphasizes delivering excellent customer service and ensuring smooth operational processes for patient journeys

Job Summary

  • The role focuses on delivering friendly and efficient customer service to create a warm atmosphere for patients.
  • Responsibilities include managing the patient journey from registration to discharge while assisting doctors and nurses.
  • This is a 2-year contract position with potential for extension or permanent conversion based on performance.

Matching Summary

Match Score: 75

The National University Health System Pte. Ltd. is seeking a Patient Service Associate for its General Surgery Clinic at Alexandra Hospital, offering a 2-year contract with the possibility of extension. The role emphasizes delivering excellent customer service and ensuring smooth operational processes for patient journeys.

Skills & Requirements

Must-have

  • Friendly customer service delivery
  • Accurate patient registration and discharge
  • Appointment booking and cashiering
  • Chaperone assistance for medical staff
  • Handling phone and email enquiries

Nice-to-have

  • Proficient in SAP system usage
  • Ability to speak a second language
  • Prior experience in hospitality industry
  • Team player with strong communication skills
  • Comfortable working in fast-paced environment

Key Requirements

  • Must possess O Levels or Diploma
  • Singapore Citizen or Permanent Resident only
  • Proficient computer skills required

Work Rights

Must be Singapore Citizen or Permanent Resident

Tailored Resume

Cover Letter