The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue
Job Summary
The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.
Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries we cover.
We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Matching Summary
The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.
Skills & Requirements
Must-have
client support via phone, email, web chats
product usability and data quality suggestions
partner with clients on template building
Nice-to-have
improve social skills with C-level leaders
develop comprehensive industry knowledge
results-focused meritocracy culture
curiosity and shared belief in essential intelligence
Key Requirements
Bachelor degree in Economics or Finance and/or relevant work experience
Succinct communication skills
Strong collaboration skills
Strong financial knowledge or global economy knowledge