Hourly rate of $18.00; not specified; not specifie...
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High-level of customer service
Timely guest follow up
Outbound calls to guests
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Travel + Leisure Co. is seeking a Confirmations Agent to work remotely in Orlando, FL, with a focus on confirming vacation reservations and maintaining high customer service standards. The ideal candidate should possess strong communication and problem-solving skills, alongside a minimum of 12 months of experience in sales or customer service.
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Job Summary
As a Confirmation’s Agent your primary responsibility will be to assist management and other associates in confirming arrival dates of upcoming vacation reservations for guests who have purchased a marketing preview package, while maintaining a high-level of customer service and satisfaction.
This position is essential to maintain our arrival, revenue, and tour volume.
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Matching Summary
Match Score: 75
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Travel + Leisure Co. is seeking a Confirmations Agent to work remotely in Orlando, FL, with a focus on confirming vacation reservations and maintaining high customer service standards. The ideal candidate should possess strong communication and problem-solving skills, alongside a minimum of 12 months of experience in sales or customer service.
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Salary
Hourly rate of $18.00; Not specified; Not specified
Skills & Requirements
Must-have
High-level of customer service
Timely guest follow up
Outbound calls to guests
Inbound phone calls support
Nice-to-have
Innovative thinking
Positive, outgoing, professional demeanor
Self-motivated and detailed oriented
Key Requirements
High School diploma or equivalent
CRS and/or Liberation experience required
MS Office, Word, Excel experience required
12-month minimum sales, customer service, reservations or equivalent experience required