Senior Customer Success Manager, Enterprise

Zillow

Remote
Base: $34.40 - $55.00 hourly; bonus/equity: eligib...
Fully remote
5+ years in client-facing role
Strong business judgment
Experience engaging senior stakeholders
The Senior Customer Success Manager owns a small portfolio of Zillow’s largest, multi-office brokerage partners

Job Summary

  • The Senior Customer Success Manager owns a small portfolio of Zillow’s largest, multi-office brokerage partners.
  • You will drive activation, adoption, and value across the full Agent Success product stack.
  • Zillow is committed to fostering an inclusive, innovative environment with the best employees.

Matching Summary

The Senior Customer Success Manager owns a small portfolio of Zillow’s largest, multi-office brokerage partners.

Salary

Base: $34.40 - $55.00 hourly; Bonus/Equity: Eligible for equity awards; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years in client-facing role
  • Strong business judgment
  • Experience engaging senior stakeholders

Nice-to-have

  • Knowledge of real estate industry
  • Creative problem solving
  • Excellent communication skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience in SaaS or technology company
  • Demonstrated track record of driving outcomes

Work Rights

Not specified

Tailored Resume

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