Customer Service Associate - French & German Speaker
Paulhames
Dublin, Ireland
On-site
Provide exceptional customer service
Sales of inbound accounts
Handle price quotations
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels
Job Summary
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.
They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution.
The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data.
Matching Summary
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.