Patient Services Representative Associate Casual

Corewell Health

Ludington, Michigan, United States
Not specified; not specified; comprehensive benefi...
Hybrid
High school diploma or equivalent
1 year of relevant experience in related field
Ability to work rotating shifts including days afternoons and midnights
The role supports the emergency center, outpatient, and surgery areas by assisting patients and providers with accessing services and resolving problems

Job Summary

  • The role supports the emergency center, outpatient, and surgery areas by assisting patients and providers with accessing services and resolving problems.
  • Employees will handle benefit clarifications, eligibility verifications, and claim status inquiries while maintaining professional interactions across multiple channels.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on essential services.

Matching Summary

The role supports the emergency center, outpatient, and surgery areas by assisting patients and providers with accessing services and resolving problems.

Salary

Not specified; Not specified; Comprehensive benefits package including on-demand pay and retirement match

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 1 year of relevant experience in related field
  • Ability to work rotating shifts including days afternoons and midnights

Nice-to-have

  • Strong communication skills for inbound and outbound calls
  • Experience with patient navigation and benefit education
  • Commitment to corporate values and codes of excellence

Key Requirements

  • High School Diploma or equivalent required
  • Minimum 1 year of relevant experience required
  • Availability for variable weekend and shift rotations

Work Rights

Not specified

Tailored Resume

Cover Letter