Family Liaison Lead-ronald Mcdonald House

Nationwide Children's Hospital

Primary family liaison
Guest services coordination
Collaboration with hospital staff
Serves as the primary point of contact for families staying at the Ronald McDonald House, ensuring a safe, supportive, and well‑coordinated environment throughout their stay

Job Summary

  • Serves as the primary point of contact for families staying at the Ronald McDonald House, ensuring a safe, supportive, and well‑coordinated environment throughout their stay.
  • Collaborates with hospital social workers, nursing staff, and other partners to coordinate family needs and ensure continuity between hospital and House resources.
  • Oversees the intern program and supports liaison team, assisting with onboarding and training.

Matching Summary

Serves as the primary point of contact for families staying at the Ronald McDonald House, ensuring a safe, supportive, and well‑coordinated environment throughout their stay.

Skills & Requirements

Must-have

  • Primary family liaison
  • Guest services coordination
  • Collaboration with hospital staff
  • Documentation and reporting
  • Intern program oversight

Nice-to-have

  • Friendly and compassionate demeanor
  • Level-headed in stressful situations
  • Self-motivated and dependable

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Computer systems experience for reports

Work Rights

Not specified

Tailored Resume

Cover Letter