Base: $30-$38 hourly; bonus/equity: not specified;...
Front desk operations knowledge
Guest check-in and check-out
Handling guest billing and payments
Four Seasons Hotel New York Downtown is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel
Job Summary
Four Seasons Hotel New York Downtown is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.
As Guest Services Agent, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences.
You will be provided with a robust benefit plan and opportunities to build a successful career with global potential.
Matching Summary
Four Seasons Hotel New York Downtown is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.
Salary
Base: $30-$38 hourly; Bonus/Equity: Not specified; Benefits: Robust benefit plan
Skills & Requirements
Must-have
Front Desk Operations knowledge
Guest check-in and check-out
Handling guest billing and payments
Customer service and hospitality skills
Ability to lift and move objects up to 50 lbs
Flexible schedule including weekends and holidays
Nice-to-have
Team collaboration and inclusion
Solution oriented and proactive
Client obsessed with relationship building
Organized and strategic work planning
Positive attitude and willingness to learn
Key Requirements
Work authorization for New York location
Speaking, writing and reading English
Physical mobility including lifting up to 50 lbs
Flexible availability for all shifts, weekends and holidays