IT Production Support Specialist

CENTIFIC GLOBAL SOLUTIONS (SG) PTE. LTD.

Singapore
Level 1 and level 2 helpdesk support
Ibm mq configuration and monitoring
Ssl/tls connectivity troubleshooting
The role involves providing Level 1 and Level 2 helpdesk support for Hub Management Systems, Message Queues, and system interfaces

Job Summary

  • The role involves providing Level 1 and Level 2 helpdesk support for Hub Management Systems, Message Queues, and system interfaces.
  • Candidates must have 3–4 years of experience in Java or .NET application support and familiarity with IBM MQ configurations.
  • Centific is a frontier AI data foundry empowering enterprise clients with safe, scalable AI deployment through integrated solution ecosystems.

Matching Summary

Match Score: 85

The role involves providing Level 1 and Level 2 helpdesk support for Hub Management Systems, Message Queues, and system interfaces.

Skills & Requirements

Must-have

  • Level 1 and Level 2 helpdesk support
  • IBM MQ configuration and monitoring
  • SSL/TLS connectivity troubleshooting
  • Java or .NET application support experience
  • System health checks and security patching

Nice-to-have

  • Strong communication and interpersonal skills
  • Ability to work independently under pressure
  • Experience with vendor performance reviews
  • Knowledge of software development lifecycle
  • Detail-oriented and well-organized approach

Key Requirements

  • Bachelor's degree in Computer Science or related discipline
  • 3–4 years of experience in Java or .NET support
  • Familiarity with IBM MQ support including queues and channels

Work Rights

Not specified

Tailored Resume

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