Patient Service Representative - San Luis Obispo

UCLA Health

San Luis Obispo, CA, USA
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
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Ability to set priorities accurately
Verbal communication skills for complex problems
Diplomatic interaction with patients
** UCLA Health is seeking a Patient Service Representative for their San Luis Obispo clinic, offering a supportive environment where employees can significantly impact patients' lives. The role involves acting as a liaison between patients and physicians, assisting with patient access to services, and managing insurance authorizations. **

Job Summary

  • The role involves acting as a liaison between patients and physicians while facilitating access to health system services.
  • Employees will provide direct support by obtaining insurance authorizations and communicating via telephone and EPIC/Care Connect.
  • Candidates must demonstrate the ability to interact diplomatically with patients from diverse social, cultural, and economic backgrounds.

Matching Summary

Match Score: 75

** UCLA Health is seeking a Patient Service Representative for their San Luis Obispo clinic, offering a supportive environment where employees can significantly impact patients' lives. The role involves acting as a liaison between patients and physicians, assisting with patient access to services, and managing insurance authorizations. **

Salary

Base: $30.36 - $43.49 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ability to set priorities accurately
  • Verbal communication skills for complex problems
  • Diplomatic interaction with patients
  • EPIC/Care Connect system usage
  • Insurance authorization process knowledge

Nice-to-have

  • Knowledge of specialty practice workflows
  • Understanding of University system services
  • Creative integration of competing demands
  • Familiarity with managed care programs

Key Requirements

  • Skill in setting priorities reflecting job importance
  • Ability to establish productive working relationships
  • Working knowledge of patient policies and procedures
  • Thorough understanding of hospital computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter