Support Field Sales Engineers with day-to-day sales activities and communicate with customers by phone and email to ensure a high level of service throughout the sales process
Job Summary
Support Field Sales Engineers with day-to-day sales activities and communicate with customers by phone and email to ensure a high level of service throughout the sales process.
Process customer quotations and orders on a daily basis, monitor quote activity, and follow up in a timely manner to support effective sales execution.
Maintain accurate customer and order information in internal systems and provide administrative support to the wider sales team.
Matching Summary
Support Field Sales Engineers with day-to-day sales activities and communicate with customers by phone and email to ensure a high level of service throughout the sales process.
Skills & Requirements
Must-have
Customer service focus
Sales coordination
Order processing
Quotation management
Customer issue resolution
Nice-to-have
Dynamic environment
Multiple priorities
Accuracy and professionalism
Cross-selling opportunities
Collaborative team culture
Key Requirements
Previous inside sales or customer service experience
Experience managing quotations, orders, and customer enquiries
Well organized, able to manage multiple tasks
Reliable, accountable, and customer-focused approach