Hr Contact Center Advisor (student)

Intel Corporation

San Jose, Costa Rica
Hybrid
Advanced proficiency in english
Customer service
Critical thinking
As the first point of contact for HR support in the Americas region, you will resolve questions and issues related to the HR life cycle

Job Summary

  • As the first point of contact for HR support in the Americas region, you will resolve questions and issues related to the HR life cycle.
  • Engage with Intel employees through chat, email, and phone to investigate and resolve issues while providing superb customer service.
  • Share ideas to continuously help improve the organization by enhancing processes, customer engagement, and cross-organizational collaboration.

Matching Summary

As the first point of contact for HR support in the Americas region, you will resolve questions and issues related to the HR life cycle.

Skills & Requirements

Must-have

  • Advanced proficiency in English
  • Customer service
  • Critical thinking
  • Problem-solving
  • Excellent communication skills
  • Attention to detail

Nice-to-have

  • Stakeholder management
  • Willingness to work with ambiguity
  • Experience with HR tools
  • MS Office package proficiency

Key Requirements

  • Bachelor's degree in HR, Business Administration, Psychology or related field
  • At least 2 years of schoolwork experience
  • 3+ months of customer service/contact center experience
  • 3+ months of HR tools knowledge/experience

Work Rights

Not specified

Tailored Resume

Cover Letter