Senior Patient Solutions Rep

R1 RCM Inc.

Remote
Base: $16.00 - $22.95 ph; bonus/equity: not specif...
Revenue cycle operations experience
High call volume healthcare
Emr systems (epic, cerner, meditech)
Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution

Job Summary

  • Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution.
  • Manage inquiries via multiple communication channels in a professional manner using EMR systems such as Epic, Cerner, Meditech, or similar systems.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Matching Summary

Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution.

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Revenue cycle operations experience
  • High call volume healthcare
  • EMR systems (Epic, Cerner, Meditech)
  • Patient statements and EOBs
  • Healthcare industry terminology knowledge

Nice-to-have

  • Mentoring new hires
  • Collaborate across groups
  • Explore new career paths
  • Contribute and think boldly

Key Requirements

  • Minimum 1 year healthcare call center experience
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

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