Ao - Copc

UOB United Overseas Bank Limited

Singapore
Process customer payment requests accurately
Manage chargebacks within slas
Verify income computation and data entries
The role involves processing various card services including fund transfers, loan instalments, and chargebacks while adhering to strict service level agreements

Job Summary

  • The role involves processing various card services including fund transfers, loan instalments, and chargebacks while adhering to strict service level agreements.
  • Candidates are expected to identify opportunities to improve productivity, risk controls, and efficiency within the Card Operations Processing Centre.
  • UOB is a leading bank in Asia with over 80 years of history, guided by values of being Honorable, Enterprising, United, and Committed.

Matching Summary

The role involves processing various card services including fund transfers, loan instalments, and chargebacks while adhering to strict service level agreements.

Skills & Requirements

Must-have

  • Process customer payment requests accurately
  • Manage chargebacks within SLAs
  • Verify income computation and data entries
  • Proficient in Microsoft Excel Word PowerPoint
  • Multi-task in fast-paced banking environment

Nice-to-have

  • Strong analytical and problem-solving skills
  • Ability to think outside the box
  • Cross-functional collaboration and negotiation
  • Meticulous with eye for details
  • Support digitization efforts

Key Requirements

  • Diploma or Degree holder
  • 1-2 years relevant banking experience
  • Good command of English language

Work Rights

Not specified

Tailored Resume

Cover Letter