Senior Air Freight Customer Service (fashion)

UPS

Peschiera Borromeo, MI, Italy
Not specified (assumed office-based given the nature of the work).
Strong knowledge of air freight operations
Experience in fashion logistics industry
Familiarity with customs procedures and incoterms
UPS is seeking a Senior Air Freight Customer Service professional to manage critical air shipments within the fashion industry, emphasizing exceptional customer service and collaboration with luxury brands. The role requires strong logistical expertise and the ability to adapt to high-pressure situations while mentoring junior staff

Job Summary

  • The role involves managing extremely time-critical air shipments within the fast-paced fashion industry while ensuring strict adherence to deadlines.
  • Candidates will act as the main contact for key clients, handling complex cases and coordinating end-to-end export and import shipments.
  • This position offers the opportunity to work with a Fortune Global 500 organization known for its rewarding culture and talented teams.

Matching Summary

Match Score: 85

UPS is seeking a Senior Air Freight Customer Service professional to manage critical air shipments within the fashion industry, emphasizing exceptional customer service and collaboration with luxury brands. The role requires strong logistical expertise and the ability to adapt to high-pressure situations while mentoring junior staff.

Skills & Requirements

Must-have

  • Strong knowledge of air freight operations
  • Experience in fashion logistics industry
  • Familiarity with customs procedures and Incoterms
  • Excellent communication and client management skills
  • Ability to work under tight deadlines

Nice-to-have

  • Mentoring junior team members
  • Problem-solving mindset
  • Working with luxury brands
  • Adapting to last-minute changes

Key Requirements

  • Strong knowledge of air freight operations
  • Experience in fashion or logistics industry
  • Fluency in English and Italian languages

Work Rights

Not specified

Tailored Resume

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