Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Australia
On-site
B2b saas implementation experience
Workforce accommodation domain knowledge
Stakeholder management across logistics
The Implementation & Customer Success Specialist position at Jobgether's partner company seeks a client-focused professional to manage software implementations and customer success initiatives within the B2B SaaS sector, specifically for mining and FIFO operations. The role emphasizes onboarding, consulting, and relationship management, offering remote work flexibility and opportunities for international travel

Job Summary

  • This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The Implementation & Customer Success Specialist position at Jobgether's partner company seeks a client-focused professional to manage software implementations and customer success initiatives within the B2B SaaS sector, specifically for mining and FIFO operations. The role emphasizes onboarding, consulting, and relationship management, offering remote work flexibility and opportunities for international travel.

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation domain knowledge
  • Stakeholder management across logistics
  • System configuration and user training
  • Remote-first work environment capability

Nice-to-have

  • International travel willingness
  • Strategic thinking with hands-on execution
  • Cross-functional collaboration skills
  • Experience in FIFO operations
  • Ability to shape internal best practices

Key Requirements

  • Client-focused professional with implementation experience
  • Background in B2B SaaS or similar technology platforms
  • Strong operational problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter