Ashtead Plant Hire Company Ltd is seeking a Customer Sites Coordinator to enhance customer service and operational efficiency within their organization. The role requires strong communication skills, experience in customer service, and the ability to manage multiple tasks in a fast-paced environment
Job Summary
Ensure delivery of consistent services to meet Service Levels and fulfil obligations in the Agreement.
Act as a point of contact for Balfour Beatty Damage and Loss and manage related information and database.
You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.
Matching Summary
Match Score: 85
Ashtead Plant Hire Company Ltd is seeking a Customer Sites Coordinator to enhance customer service and operational efficiency within their organization. The role requires strong communication skills, experience in customer service, and the ability to manage multiple tasks in a fast-paced environment.
Skills & Requirements
Must-have
Deliver consistent services
Internal and external communication
Manage damage and loss information
Customer relationship management
Accurate and timely reporting
MS Office computer literacy
Nice-to-have
Develop product knowledge
Negotiating and influencing skills
Use judgment and initiative
Supportive and collaborative approach
Commitment to continuous improvement
Key Requirements
Proven experience in a Customer Service role
Experience developing and utilising product knowledge
Exceptional communication skills
Comfortable using own judgment and initiative
Effective team member
Flexible and adaptable approach
Good level of computer literacy in MS Office packages