Customer Service, Intern

AIA Australia

Hong Kong, Hong Kong
Customer service operations
Performance metrics analysis
Report and dashboard preparation
Responsible for supporting the day-to-day activities of a particular area of the business on either full-time or part-time basis, with the aim of learning practical knowledge of the business area, the company and the industry

Job Summary

  • Responsible for supporting the day-to-day activities of a particular area of the business on either full-time or part-time basis, with the aim of learning practical knowledge of the business area, the company and the industry.
  • Assist in monitoring and analyzing key performance metrics for Customer Service and operations teams.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Responsible for supporting the day-to-day activities of a particular area of the business on either full-time or part-time basis, with the aim of learning practical knowledge of the business area, the company and the industry.

Skills & Requirements

Must-have

  • Customer Service operations
  • performance metrics analysis
  • report and dashboard preparation
  • project planning and coordination
  • process improvement activities
  • spoken and written English and Cantonese

Nice-to-have

  • interest in project management
  • belief in 'better'

Key Requirements

  • Pursuing a degree in Computer Science, Data Analytics, or related
  • obtain relevant license(s) if job involves regulated activities

Work Rights

Not specified

Tailored Resume

Cover Letter