Front Office Agent - Aman Rosa Alpina

Amanresorts International Pte. Ltd

San Cassiano, Italy
Guest check-in and check-out
Handling guest requests and complaints
Cashiering and foreign currency exchange
Guest assistants are responsible for checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards

Job Summary

  • Guest assistants are responsible for checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.
  • At Aman Group, we believe that our colleagues are at the core of our success.
  • We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly.

Matching Summary

Guest assistants are responsible for checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handling guest requests and complaints
  • Cashiering and foreign currency exchange
  • Maintaining working area neatness
  • Professional and positive image display

Nice-to-have

  • Suggestive selling techniques
  • Warm and personalized hospitality
  • Proactive approach to guest interaction

Key Requirements

  • Previous experience in international 5* hotels
  • Fluent in Italian and English
  • Working knowledge of Opera PMS is beneficial
  • Any additional language is beneficial

Work Rights

Not specified

Tailored Resume

Cover Letter