Senior Public Tour Operations Coordinator

Boeing Stores, Inc

Mukilteo, WA, US
$70,550 - $95,450; not specified; not specified py
100% onsite
Visitor engagement skills
Supervise tour operations
Lead on duty rotation
This role executes and implements approved policies and procedures, oversees daily operations for all onsite experiences, and assists with the development of new programs

Job Summary

  • This role executes and implements approved policies and procedures, oversees daily operations for all onsite experiences, and assists with the development of new programs.
  • The optimal candidate for this position is detail-oriented and proactive, demonstrates sound judgment and business acumen, collaborates well, is an enthusiastic and inspirational team leader, and creates a culture of hospitality within a fast-paced environment.
  • Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

Matching Summary

This role executes and implements approved policies and procedures, oversees daily operations for all onsite experiences, and assists with the development of new programs.

Salary

$70,550 - $95,450; Not specified; Not specified

Skills & Requirements

Must-have

  • Visitor engagement skills
  • Supervise tour operations
  • Lead on duty rotation
  • Oversee operations training
  • Administer ticketing system
  • Create team schedules
  • Process improvement

Nice-to-have

  • Enthusiastic team leader
  • Culture of hospitality
  • Sound judgment and business acumen
  • Collaborates well
  • Proactive problem-solving

Key Requirements

  • 3+ years customer service experience
  • 3+ years multi-tasking experience
  • Ability to work weekends and holidays
  • Must be a "U.S. Person"

Work Rights

Must be a "U.S. Person"

Tailored Resume

Cover Letter