Director, It Service Management

3M UK

Maplewood, US
$266,001 - $325,112; not specified; medical, denta...
Itsm framework governance
Continuous improvement initiatives
Itsm platform ownership
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career

Job Summary

  • This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
  • Your leadership will establish a cohesive vision that aligns IT services with broader business objectives, supporting digital transformation and enabling teams to operate with greater efficiency and clarity.
  • 3M offers many programs to help you live your best life – both physically and financially.

Matching Summary

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

Salary

$266,001 - $325,112; Not specified; Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits

Skills & Requirements

Must-have

  • ITSM framework governance
  • continuous improvement initiatives
  • ITSM platform ownership
  • performance management and KPIs
  • stakeholder engagement
  • Global Operational Control Center leadership
  • Major Incident Management leadership

Nice-to-have

  • strategic mindset
  • results-oriented
  • elevate employee experience
  • digital transformation support
  • cross-functional team management
  • high-availability operational requirements
  • cybersecurity and compliance familiarity

Key Requirements

  • Bachelor's degree in IT, CS, Engineering, or Science
  • Ten years progressive IT experience
  • Five years leading IT operations or service management teams
  • ITIL v4 Certifications

Work Rights

Not specified

Tailored Resume

Cover Letter