Specialist I - Recovery

United Consumer Financial Services Company

Westlake, OH, US
Fully remote
Strong negotiation skills
Ability to calculate payments
Experience in call center environment
The Recovery Specialist I is responsible for managing inbound and outbound collection calls

Job Summary

  • The Recovery Specialist I is responsible for managing inbound and outbound collection calls.
  • This role involves providing exceptional customer service and negotiating payment terms.
  • We are committed to making a positive impact on the world and fostering a culture of empowerment.

Matching Summary

The Recovery Specialist I is responsible for managing inbound and outbound collection calls.

Skills & Requirements

Must-have

  • Strong negotiation skills
  • Ability to calculate payments
  • Experience in call center environment
  • Knowledge of FDCPA standards

Nice-to-have

  • Leadership and coaching skills
  • Ability to work collaboratively
  • Exceptional attention to detail

Key Requirements

  • High school diploma or GED required
  • One year of collection experience for Specialist I
  • One year of call center experience for Specialist I

Work Rights

Not specified

Tailored Resume

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