Experience recruiting and building engineering teams
Stripe is seeking an Engineering Manager for its Operations Infrastructure team in Bengaluru, India. The ideal candidate will lead a high-performing engineering team to enhance user support experiences and implement technical solutions for both external and internal customers
Job Summary
The role involves leading a high-performing engineering team within the Support Experience organization to build and improve user support from end to end.
The team will utilize generative AI technologies to re-imagine support experiences and develop AI assistants for both users and operations teams.
Candidates must have a passion for supporting external users and internal customers while fostering an inclusive and collaborative work environment.
Matching Summary
Match Score: 85
Stripe is seeking an Engineering Manager for its Operations Infrastructure team in Bengaluru, India. The ideal candidate will lead a high-performing engineering team to enhance user support experiences and implement technical solutions for both external and internal customers.
Skills & Requirements
Must-have
3+ years managing full-stack web applications
10+ years overall industry experience
Experience recruiting and building engineering teams
Ability to thrive with high autonomy
Nice-to-have
Experience designing Agentic LLM solutions
Comfortable planning in quarters and setting multi-year vision
Excitement about cross-organizational collaboration
Experience managing geographically distributed teams