Client Service Manager, Commercial Lines

HUB International Limited

Multiple Locations
Base: $125,000 - $145,000k; bonus/equity: not spec...
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Commercial lines insurance experience
Supervisory experience
Client service delivery
** HUB International is seeking a Client Service Manager for their Commercial Lines team, responsible for overseeing account management processes and leading a service staff team. The role requires a strong background in commercial insurance, leadership capabilities, and the ability to improve operational performance, while providing excellent client service. **

Job Summary

  • The Commercial Lines Client Service Manager oversees functions of a Commercial Lines Account Management team, managing processes, training, and collaboration amongst service staff.
  • This role involves executing training programs, setting departmental expectations, monitoring process performance against targets, and driving performance discussions with direct reports.
  • The position requires fostering a positive and mutually supportive working environment, developing comprehensive analysis of team performance, and staying current on industry changes.

Matching Summary

Match Score: 75

** HUB International is seeking a Client Service Manager for their Commercial Lines team, responsible for overseeing account management processes and leading a service staff team. The role requires a strong background in commercial insurance, leadership capabilities, and the ability to improve operational performance, while providing excellent client service. **

Salary

Base: $125,000 - $145,000k; Bonus/Equity: Not specified; Benefits: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits

Skills & Requirements

Must-have

  • Commercial Lines insurance experience
  • Supervisory experience
  • Client service delivery
  • Process performance monitoring
  • Team coaching and development

Nice-to-have

  • Complex risk and large property experience
  • Cross-sell and up-sell identification
  • Fostering positive work environment
  • Continuous industry knowledge acquisition

Key Requirements

  • 3 years of commercial insurance related experience
  • 2+ years supervisory experience
  • Property & Casualty License
  • Complex Risk and Large Property Experience

Work Rights

Not specified

Tailored Resume

Cover Letter