Claims Consultant

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Tweed Heads, Australia
Not specified; salary reviews included; annual com...
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Customer focused service delivery
Workers compensation claim management
Legislative compliance adherence
** EML, a leading Workers Compensation and Personal Injury Claims Management company, is seeking Claims Consultants to join its team in Tweed Heads, Australia. The position emphasizes customer service and case management for injured workers, with a flexible work-from-home option available after an initial performance evaluation. **

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists including Technical Specialists and Injury Management Specialists to support team members.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

Match Score: 75

** EML, a leading Workers Compensation and Personal Injury Claims Management company, is seeking Claims Consultants to join its team in Tweed Heads, Australia. The position emphasizes customer service and case management for injured workers, with a flexible work-from-home option available after an initial performance evaluation. **

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Workers compensation claim management
  • Legislative compliance adherence
  • Stakeholder communication skills
  • Team collaboration capability

Nice-to-have

  • Medical or hospitality background
  • Retail or corporate experience
  • Creative problem solving
  • High attention to detail
  • Self-motivated work style

Key Requirements

  • Previous customer service experience in medical, hospitality, retail, or corporate fields
  • Ability to multitask and shift priorities effectively
  • Face-to-face group interview attendance on Wednesday 6th May 2026

Work Rights

Not specified

Tailored Resume

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