Patient Billing/services Representative Ii - Otolaryngology
washu.edu
Base: $17.34 - $25.40 / hourly; bonus/equity: not ...
Not specified
Obtains insurance information
Counsels patients on financial assistance
Explains billing process
This job posting is for a Patient Billing/Services Representative II position at Washington University in St. Louis, focusing on assisting patients with insurance information, financial counseling, and billing inquiries. The role requires a high school diploma and at least three years of customer service experience in a medical office setting
Job Summary
Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services.
Explains billing process to patients; answers incoming inquiries from patients and third-party payers.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Matching Summary
Match Score: 75
This job posting is for a Patient Billing/Services Representative II position at Washington University in St. Louis, focusing on assisting patients with insurance information, financial counseling, and billing inquiries. The role requires a high school diploma and at least three years of customer service experience in a medical office setting.
Salary
Base: $17.34 - $25.40 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, Metro U-Pass, 403(b) Retirement Savings Plan
Skills & Requirements
Must-have
Obtains insurance information
Counsels patients on financial assistance
Explains billing process
Answers patient inquiries
Basic Life Support certification
Nice-to-have
Professional etiquette
Team collaboration
Interpersonal communication skills
Key Requirements
High school diploma or equivalent
3 Years Billing Systems and Third-Party Claims
3 Years Medical Office Setting
3 Years Related Customer Service
Basic Life Support certification within one month of hire