Customer Service Supervisor

BlueScope

Rockhampton, QLD, Australia
On-site
Leadership experience in customer service
B2b sales process understanding
Ability to influence change
The role involves leading and developing the Customer Service team to strengthen capabilities in achieving exceptional customer experiences

Job Summary

  • The role involves leading and developing the Customer Service team to strengthen capabilities in achieving exceptional customer experiences.
  • Candidates must have a solid understanding of B2B sales processes and the ability to proactively monitor business operations to identify trends.
  • BlueScope offers opportunities to learn, grow, and innovate within an inclusive environment supported by a positive team culture.

Matching Summary

The role involves leading and developing the Customer Service team to strengthen capabilities in achieving exceptional customer experiences.

Skills & Requirements

Must-have

  • Leadership experience in customer service
  • B2B sales process understanding
  • Ability to influence change
  • Strong communication skills
  • Customer-centric mindset

Nice-to-have

  • Passion for customer experience
  • High attention to detail
  • Ability to multitask simultaneously
  • Collaborative partnership building
  • Innovation facilitation

Key Requirements

  • Demonstrated leadership experience
  • Experience developing customer relationships
  • Solid understanding of B2B sales processes

Work Rights

Not specified

Tailored Resume

Cover Letter