Registration Coordinator 1 - Outpatient Care Upper Arlington
The Ohio State University
Upper Arlington, US
Electronic medical record (emr) software
Scheduling and registration systems
Accurate demographic and insurance information
The Revenue Cycle is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately
Job Summary
The Revenue Cycle is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
Matching Summary
The Revenue Cycle is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately.
Skills & Requirements
Must-have
Electronic Medical Record (EMR) software
Scheduling and registration systems
Accurate demographic and insurance information
Customer service excellence
Revenue Cycle operations
Nice-to-have
Strong problem-solving skills
Ability to work in multiple systems
High level of customer service
Prioritize and coordinate multiple tasks
Key Requirements
High School Diploma or GED
Minimum 6 months experience in customer service or healthcare
PC Knowledge
Interpersonal, verbal, and written communication skills