Customer Service Rep (bilingual: French/english) On-site

Concentrix

Oshawa, Ontario, Canada
Base: $24.56 - $30.70ph; bonus/equity: incentives ...
**
Fluent french and english bilingualism
High school diploma or equivalent
Proficiency with windows-based applications
** Concentrix is seeking a bilingual (French/English) Customer Service Representative for an on-site position in Oshawa, Ontario. The role involves providing exceptional customer service through various channels, supporting inquiries related to client products and services, and is geared toward individuals looking for a career in a people-first, inclusive culture. **

Job Summary

  • The role involves engaging with customers through inbound and outbound calls to resolve inquiries related to vehicle warranties and recalls.
  • Concentrix offers a people-first culture with significant investment in training, leadership development, and internal promotion opportunities.
  • Employees receive a competitive hourly salary ranging from $24.56 to $30.70 plus incentives, along with comprehensive benefits including medical, dental, and vision insurance.

Matching Summary

Match Score: 75

** Concentrix is seeking a bilingual (French/English) Customer Service Representative for an on-site position in Oshawa, Ontario. The role involves providing exceptional customer service through various channels, supporting inquiries related to client products and services, and is geared toward individuals looking for a career in a people-first, inclusive culture. **

Salary

Base: $24.56 - $30.70/hr; Bonus/Equity: Incentives aligned with performance; Benefits: Medical, dental, vision, RRSP, paid time off

Skills & Requirements

Must-have

  • Fluent French and English bilingualism
  • High School Diploma or equivalent
  • Proficiency with Windows-based applications

Nice-to-have

  • 1 year customer service experience
  • Retail or restaurant background
  • Call center experience preferred
  • Fast-paced multi-tasking ability
  • Empathy and rapport building skills

Key Requirements

  • Bilingual: French/English fluency required
  • High School Diploma or equivalent
  • Legal authorization to work in Canada

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter