Policy Support Officer I

Tbe

Customer service via phone calls
Regulatory compliance with insurance laws
Ability to resolve billing inquiries
The Policy Support Officer I is responsible for providing customer service and answering inquiries related to insurance products and policies

Job Summary

  • The Policy Support Officer I is responsible for providing customer service and answering inquiries related to insurance products and policies.
  • This role requires 100% compliance with regulatory requirements and company policies to ensure customer satisfaction.
  • Candidates should possess strong communication skills and a customer-focused attitude to effectively manage inquiries and issues.

Matching Summary

The Policy Support Officer I is responsible for providing customer service and answering inquiries related to insurance products and policies.

Skills & Requirements

Must-have

  • Customer service via phone calls
  • Regulatory compliance with insurance laws
  • Ability to resolve billing inquiries
  • Strong spoken and written English

Nice-to-have

  • Problem solving skills
  • Adaptable to fast-paced environment
  • Keen attention to detail

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 0-1 year relevant experience
  • Call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter