Customer Experience Associate - Nanaimo, Bc

TD Canada Trust

Nanaimo, British Columbia, Canada
$22.00 - $27.21 cad; not specified; not specified ...
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Customer service transactions
Financial transaction processing
Customer needs assessment
** TD Canada Trust is seeking a Customer Experience Associate in Nanaimo, British Columbia, to enhance customer interactions and process various banking transactions. The ideal candidate should possess strong communication and organizational skills, along with a high school diploma and relevant experience. **

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience.

Matching Summary

Match Score: 75

** TD Canada Trust is seeking a Customer Experience Associate in Nanaimo, British Columbia, to enhance customer interactions and process various banking transactions. The ideal candidate should possess strong communication and organizational skills, along with a high school diploma and relevant experience. **

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Promote banking solutions
  • Positive customer experience

Nice-to-have

  • Charming self
  • Sense of achievement
  • All-around champion
  • Build positive work environment
  • Respecting coworkers

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands-on MS Office and internet knowledge
  • Initiative, accuracy, and detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter