Retail Team Leader - Grandview 2032, Langley, Vancouver
adidas AG
Langley, Vancouver, Canada
On-site
Guide daily operations and associate activities
Maximize sales and customer service
Provide positive reinforcement and training
Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives
Job Summary
Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
Matching Summary
Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.
Skills & Requirements
Must-have
Guide daily operations and associate activities
Maximize sales and customer service
Provide positive reinforcement and training
Merchandise display and store upkeep
Point of sale system proficiency
Adhere to policy and procedure integrity
Nice-to-have
Develop staff in relation to division goals
Listen to customer complaints and resolve problems
Utilize selling techniques for enhanced salesmanship