Service Desk Support Specialist

Newrez

Not specified; not specified; medical, dental, vis...
On-site
2-4 years related work experience
Experience with desktop operating systems
Strong written and oral communication skills
Newrez is seeking a Service Desk Support Specialist who will be responsible for ensuring the smooth operation of computer systems for end users. The ideal candidate will have a strong background in technical support, excellent communication skills, and a commitment to providing exceptional customer service

Job Summary

  • The Service Desk Support Specialist is responsible for ensuring proper computer operation so that end users can accomplish business tasks.
  • Employees are empowered through a total rewards package that includes medical, dental, vision insurance, and a 401(k) retirement plan with employer match.
  • The role requires the ability to conduct research into computing issues and present ideas in user-friendly language while maintaining focus in a noisy cubicle hub.

Matching Summary

Match Score: 85

Newrez is seeking a Service Desk Support Specialist who will be responsible for ensuring the smooth operation of computer systems for end users. The ideal candidate will have a strong background in technical support, excellent communication skills, and a commitment to providing exceptional customer service.

Salary

Not specified; Not specified; Medical, dental, vision insurance; 401(k) with match; Paid Maternity Leave; Tuition reimbursement

Skills & Requirements

Must-have

  • 2-4 years related work experience
  • Experience with desktop operating systems
  • Strong written and oral communication skills

Nice-to-have

  • Team-oriented collaborative environment
  • Ability to absorb information quickly
  • Highly self-motivated and directed

Key Requirements

  • Associates degree or related job experience
  • 2-4 related work experience required
  • Smartphone meeting security standards required

Work Rights

Not specified

Tailored Resume

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