Administration Scheduling Officer

TechSafe

Welshpool, WA, Australia
Allocate and dispatch work to field
Provide assistance with inbound calls
Manage work to pre-determined kpis
You will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector

Job Summary

  • You will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector.
  • Ensure the smooth delivery of administrative duties including allocating, dispatching and redistributing work to the field.
  • Service Stream and TechSafe are forever changing, growing and adapting to ensure we remain a leading services provider within the Utilities and Telecommunications industries - providing new challenges and development opportunities for our teams.

Matching Summary

You will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector.

Skills & Requirements

Must-have

  • Allocate and dispatch work to field
  • Provide assistance with inbound calls
  • Manage work to pre-determined KPIs
  • Liaise with and support field resources
  • Deliver excellent customer service
  • Administration duties linked to billing

Nice-to-have

  • Highly motivated and outcome driven
  • Passion for delivering positive client outcomes
  • Effective stakeholder engagement
  • Positive, proactive and professional approach

Key Requirements

  • Great customer service
  • High attention to detail
  • Sound written and verbal communications skills
  • Ability to work autonomously and collaboratively
  • Excellent organisational and time management skills
  • Competencies in MS Office products
  • Ability to work discretely with sensitive information
  • Experience in an office environment
  • Experience with allocation and scheduling

Work Rights

Not specified

Tailored Resume

Cover Letter