Guest Ambassador

Live Nation Entertainment

Cuyahoga Falls, OH, United States
Guest service and communication
Proactive guest assistance
Resolving guest complaints
The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue

Job Summary

  • The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.
  • Employees have a leading role in the service experience our guests have, with SAFETY for employees and guests being the first priority.
  • Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling.

Matching Summary

The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.

Skills & Requirements

Must-have

  • Guest service and communication
  • Proactive guest assistance
  • Resolving guest complaints
  • Venue policies and procedures
  • Teamwork and collaboration

Nice-to-have

  • Creating encore moments
  • Sustainability program participation
  • Creative problem solving
  • Attention to detail

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Guest Service
  • Constant walking, climbing stairs, lifting 50 lbs+
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter