Operational Support Analyst

University of Arkansas System

Arkansas, US
$25ph; not specified; not specified
Duplicate record resolution
Ticket review and research
Campus-focused reporting
The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports

Job Summary

  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports.
  • This position will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reporting
  • Customer changes
  • Org studio
  • Unassigned tasks

Nice-to-have

  • Creative thinking
  • Independent work from home
  • Time management skills

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience managing large data volumes

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter