Crm Sr Advisory Solution Consultant - Enterprise (asia)/ Public Sector
ServiceNow
Singapore, Singapore
On-site
Crm and customer experience expertise
Ai integration in workflows
Enterprise account engagement
Partner with Sales as a trusted technical advisor and domain expert to support CRM solution sales for enterprise accounts across Asia or Singapore Public Sector accounts
Job Summary
Partner with Sales as a trusted technical advisor and domain expert to support CRM solution sales for enterprise accounts across Asia or Singapore Public Sector accounts.
Lead discovery workshops tailored to enterprise needs, uncovering challenges such as customer lifecycle management, partner engagement, operational visibility, and omnichannel experiences.
Respond to technical and product-related inquiries from enterprise customers, partners, and internal teams, ensuring alignment with regional data privacy laws and compliance standards.
Matching Summary
Partner with Sales as a trusted technical advisor and domain expert to support CRM solution sales for enterprise accounts across Asia or Singapore Public Sector accounts.
Skills & Requirements
Must-have
CRM and customer experience expertise
AI integration in workflows
Enterprise account engagement
Regional compliance frameworks knowledge
Translate technical concepts to business language
Nice-to-have
Strategic guidance for digital transformation
Cross-functional global team collaboration
Competitive landscape and regulatory changes awareness
Key Requirements
7+ years in pre-sales solution consulting or sales engineering
Proficiency with ServiceNow or similar cloud-based platforms
Experience working with Product Management, Marketing, Partners, and Professional Services