It Operations Manager For Hr & Legal

GALDERMA AUSTRALIA

Krakow, Poland
Competitive compensation pyckage; bonus structure ...
**
5 years it service management experience
Hr and legal application support
Itil service management background
** Galderma Australia is seeking an IT Operations Manager for HR & Legal in Krakow, Poland, to oversee operational activities for HR and Legal applications, ensuring effective delivery and continuity of services. The ideal candidate should have a strong background in IT service management, particularly within enterprise application environments, with a focus on customer satisfaction and continuous improvement. **

Job Summary

  • The role is accountable for delivering and orchestrating operational activities across HR and Legal applications to ensure high service availability.
  • Candidates must possess a strong background in ITIL Service Management and experience working within enterprise application environments.
  • The company offers a competitive compensation package with a bonus structure, extended benefits, and opportunities for personalized career growth.

Matching Summary

Match Score: 75

** Galderma Australia is seeking an IT Operations Manager for HR & Legal in Krakow, Poland, to oversee operational activities for HR and Legal applications, ensuring effective delivery and continuity of services. The ideal candidate should have a strong background in IT service management, particularly within enterprise application environments, with a focus on customer satisfaction and continuous improvement. **

Salary

Competitive compensation package; Bonus structure included; Extended benefit package

Skills & Requirements

Must-have

  • 5 years IT service management experience
  • HR and Legal application support
  • ITIL Service Management background
  • Vendor management and escalation handling
  • ServiceNow, Jira, Azure DevOps tools
  • Root cause analysis and ticket management

Nice-to-have

  • Workday and PeopleDoc exposure
  • Customer-centric continuous improvement mindset
  • Experience with hybrid work culture
  • Strong cross-functional collaboration skills
  • Proactive initiative and teamwork

Key Requirements

  • Minimum 5 years IT service management experience
  • Technical background in vendor management
  • Experience overseeing IT project scope
  • Familiarity with key IT tools and technologies

Work Rights

Not specified

Tailored Resume

Cover Letter