The Business Analyst position sits within the IWM Client Experience - Front Office (CE-FO) domain that focuses on enhancing client experience, reducing operational risk, and improving front office efficiency
Job Summary
The Business Analyst position sits within the IWM Client Experience - Front Office (CE-FO) domain that focuses on enhancing client experience, reducing operational risk, and improving front office efficiency.
As the Business Analyst, you will be at the forefront of driving change and innovation within our wealth management division, working on high-impact projects that shape the future of our business around client experience.
Responsibilities include leading digital platform transformations, managing digital platform initiatives, executing strategic client experience projects, gathering and documenting business requirements, and leading UAT for digital banking and CE-FO initiatives.
Matching Summary
The Business Analyst position sits within the IWM Client Experience - Front Office (CE-FO) domain that focuses on enhancing client experience, reducing operational risk, and improving front office efficiency.
Skills & Requirements
Must-have
Client experience and digital transformation
Business analysis and requirements management
User acceptance testing leadership
Project coordination and process optimization
Wealth management front office operations
Nice-to-have
Considered thought leadership
Psychological safety in the workplace
Creative solutions
Disciplined entrepreneurship
Key Requirements
Minimum 5 years' experience in business analyst function
Minimum of 5 years' experience with authentication systems