Service staff recruiting, training and development
Customer engagement
Manage administrative functions
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process
Job Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
We offer best in class industry benefits: Competitive pay, Opportunities for Career advancement, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability & Paid Life Insurance, 401(k) Retirement Plan & Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Skills & Requirements
Must-have
Service Staff Recruiting, Training and Development
Customer engagement
Manage administrative functions
Maintain cleanliness and organization of service areas
Follow manufacturer policies and procedures
Nice-to-have
Proven ability to lead winning teams
Attention to detail and sense of urgency
Active Listening
Critical Thinking
Time Management
Key Requirements
1-2 years proven track record as Service Manager
Acceptable driving record and valid driver's license