Base: $18.45 – $36.85ph; bonus/equity: not specifi...
Bilingual english and spanish
Drug testing review process
Inbound and outbound phone inquiries
The eMRO Client Services Representative is responsible for the accuracy and integrity of the Workplace Solutions drug testing review process, handling both English and Spanish inquiries
Job Summary
The eMRO Client Services Representative is responsible for the accuracy and integrity of the Workplace Solutions drug testing review process, handling both English and Spanish inquiries.
This role involves communicating directly with clients, donors, MROs, labs, and clinicians to manage drug test inquiries and ensure documentation accuracy and time efficiency.
Abbott offers a fast-paced work environment with training and career development, financial security through competitive compensation, and comprehensive health and well-being programs.
Matching Summary
The eMRO Client Services Representative is responsible for the accuracy and integrity of the Workplace Solutions drug testing review process, handling both English and Spanish inquiries.
Salary
Base: $18.45 – $36.85/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bilingual English and Spanish
Drug testing review process
Inbound and outbound phone inquiries
Communicate with clients and donors
Documentation accuracy and time efficiency
Nice-to-have
Subject matter expertise
Problem resolution
Adherence to quality policies
Key Requirements
High School degree required
Proficiency in written and spoken English and Spanish
Four-year degree strongly preferred
Call center experience strongly preferred
Equivalent combination of education and experience