Tech Support Engineer

AVEVA

Al Khobar, ,
Fully remote
Technical problem solving skills
Remote and on-site customer support
Knowledge of pi system and enterprise applications
In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets

Job Summary

  • In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets.
  • Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while solving a variety of complex technical challenges.
  • AVEVA is an Equal Opportunity Employer committed to an inclusive culture and values diversity and expertise from different backgrounds.

Matching Summary

In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets.

Skills & Requirements

Must-have

  • Technical problem solving skills
  • Remote and on-site customer support
  • Knowledge of PI System and enterprise applications
  • Multilingual communication English and Arabic
  • Collaboration across departments
  • Mentoring and training team members

Nice-to-have

  • Customer mindset and desire to help
  • Ability to navigate ambiguity
  • Positive and patient under pressure
  • Enthusiasm for learning and research
  • Experience with high-availability hosting solutions

Key Requirements

  • Bachelor's, Master's or PhD in Engineering related field
  • 3+ years of relevant work experience preferred
  • English and Arabic language proficiency
  • Background check clearance required

Work Rights

Not specified

Tailored Resume

Cover Letter