Payments Production Support Lead (director)

Publix Serving (Civica)

Not specified
15+ years relevant experience
Advanced level experience in apps support
Experience in payments domain for institutional clients
The job posting is for a Director of Global Shared Services & Client Experience Payments Support Lead at Publix Serving (Civica), aimed at overseeing a complex portfolio of applications related to payments. The ideal candidate will have extensive experience in payments support, strong leadership skills, and the ability to manage senior stakeholder relationships in a global context

Job Summary

  • The successful candidate will provide essential senior leadership and strategic oversight to the support organisation.
  • This role is instrumental in strategically managing a portfolio of 25 applications, 6 of which are global.
  • You will be at the forefront of accelerating payment modernization across emerging payments and cross-border payments.

Matching Summary

Match Score: 85

The job posting is for a Director of Global Shared Services & Client Experience Payments Support Lead at Publix Serving (Civica), aimed at overseeing a complex portfolio of applications related to payments. The ideal candidate will have extensive experience in payments support, strong leadership skills, and the ability to manage senior stakeholder relationships in a global context.

Skills & Requirements

Must-have

  • 15+ years relevant experience
  • Advanced level experience in Apps Support
  • Experience in payments domain for institutional clients

Nice-to-have

  • Exceptional relationship management skills
  • Pro-active and organized approach
  • Strong analytical skills

Key Requirements

  • Bachelor’s degree required
  • Master’s degree preferred
  • Managerial experience

Work Rights

Not specified

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